Shipping Policy

We offer free Standard UPS Ground Service shipping on Orders over $150 in the United States, excluding shipping to Hawaii & Alaska, unless part of a defined promotion. Free shipping is assessed on the order total after discounts but before taxes.

<h3 dir="ltr" id="isPasted" style="line-height:1.38;margin-top:16pt;margin-bottom:4pt;"><span style="font-size:13.999999999999998pt;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Free Shipping<span style="font-size:13.999999999999998pt;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0; &#xA0;&#xA0;<span style="font-size:13.999999999999998pt;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0; &#xA0;&#xA0;<span style="font-size:13.999999999999998pt;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0; &#xA0;&#xA0;<span style="font-size:13.999999999999998pt;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0; &#xA0;&#xA0;<span style="font-size:13.999999999999998pt;font-family:Arial;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0; &#xA0;&#xA0;</h3><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We offer free Standard UPS Ground Service shipping on Orders over $150 in the United States, excluding shipping to Hawaii &amp; Alaska, unless part of a defined promotion. <span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Free shipping is assessed on the order total after&#xA0;discounts but before taxes.

Free Shipping

Wrong/Missing ItemsWe check every order before it leaves our warehouse, but sometimes a mistake can happen. If you receive the wrong item or missing items from your order, let us know by emailing us at ordersupport@boisson.nyc. How to initiate a retu

<div>Wrong/Missing Items</div><div>We check every order before it leaves our warehouse, but sometimes a mistake can happen. If you receive the wrong item or missing items from your order,&#xA0;let us know by emailing us at&#xA0;ordersupport@boisson.nyc.&#xA0; How to initiate a return:</div><div style="box-sizing: border-box; margin-bottom: var(--inner); color: rgb(101, 101, 101); font-family: &quot;Harmonia Sans&quot;, sans-serif; font-size: 17.69px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">To return a product or products for any of the reasons above, and during the return window, follow this process to initiate your return:</div><div style="box-sizing: border-box; margin-bottom: 0px; color: rgb(101, 101, 101); font-family: &quot;Harmonia Sans&quot;, sans-serif; font-size: 17.69px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><ol style="box-sizing: border-box; margin-top: 0px; margin-right: ; margin-bottom: 0px; margin-left: 20px; padding: 0px; list-style: decimal;"><li style="box-sizing: border-box; margin-bottom: 0.4em; text-align: left; margin-top: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">&#xFEFF;Email us at <a href="mailto:%20ordersupport@boisson.nyc" style="box-sizing: border-box; color: initial; text-decoration: underline; background: transparent; margin-bottom: 0px; margin-top: 0px;">ordersupport@boisson.nyc</a></li><li style="box-sizing: border-box; margin-bottom: 0.4em; text-align: left; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">We&apos;ll confirm your return request eligibility.</li><li style="box-sizing: border-box; margin-bottom: 0.4em; text-align: left; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">If approved, we will send you a return label for the package via email.</li><li style="box-sizing: border-box; margin-bottom: 0.4em; text-align: left; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Print the label and place it on the package.</li><li style="box-sizing: border-box; margin-bottom: 0.4em; text-align: left; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Drop the package with UPS.</li><li style="box-sizing: border-box; margin-bottom: 0.4em; text-align: left; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">We&apos;ll process the return and email exchange/refund details</li><li style="box-sizing: border-box; margin-bottom: 0px; text-align: left; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">If you have chosen a refund, please expect your&#xA0;credit within 10-14 business days.</li></ol> </div>

Returns Policy

We're here to help! Click to reach our contact form. Your message will be routed to the correct resource to receive a timely reply.